Interactive Voice Response(IVR)
Interactive Voice Response system is a technology that enables callers to interact with pre-recorded messages which directs users to proceed further. IVR enables callers to interact with an organization’s pre-recorded system as a self service application for their enquiries by following the IVR dialogue. Our IVR solutions wipe out communication problems. Improve the way you serve and engage your clients and you’ll receive loyalty, lower operation costs, increased revenue and a spike in productivity.
Virtuemantra will look into the core communication requirements of your business and recommend best IVR services to optimize efficiency, customer satisfaction. We can guarantee that our solutions will exceed your expectations. Our team of experienced support professionals will be available any time to help you with any problems or concerns.
Mobile Billing (Premium SMS and IVR) solutions open up endless possibilities for content providers, brands, and marketers looking to generate revenue from anyone with a cell phone. The ubiquity of mobile devices makes mobile content provision a lucrative business, and our Mobile Billing solutions let you tap into that market easily. Mobile subscribers can be billed for third party content and services directly on their cell phone bill by their wireless carrier, and the revenues are roughly split between the content provider and carrier.
Mobile Billing is an unbeatable micro-payment solution due to its seamlessness from the consumer’s perspective, and the fact that it provides instant access to direct bill anybody with a cell phone. Research has shown that mobile billing is several times more effective than providing mobile content through internet-based merchants where the use of credit cards is necessary.
OBD SERVICES
The OBD platform is used by telco and companies to reach out to customers and make them aware of services & products. With mobile in every person’s hand, OBD Platform plays very significant role in marketing activities.
The Virtuemantra SMSC is one of the most widely deployed SMSC’s across the globe. Our customers have chosen it because of its reliability, high capacity and scalability, provide the SMSC as a flexible solution, offering unbeatable reliability and relevance in the smartphone era.
USSD SERVICES
USSD is similar to Short Messaging Service (SMS), but, unlike SMS, USSD transactions occur during the session only. With SMS, message scan be sent to a mobile phone and stored for several days if the phone is not activated or within range.
MESSAGING GATEWAY
Our messaging suite includes USSD as well as SMS gateway, SMSC, SMS Router, USSD browser. Virtuemantra Technologies also provides USSD services over cloud. The same enables high speed interactive content & services to mobile subscribers and gives an opportunity to the telecom companies to tap the huge pool of customers
Benefits to telcos:
- High Speed Interactions
- Access new markets
